Contact information

To ensure smooth processing and delivery of your order, accurate contact information is required at checkout.

By placing an order with The Bunny Haus, you agree to provide complete and correct details, including:

  • Full name

  • Accurate shipping address (no P.O. Boxes for certain carriers)

  • Valid email address

  • Active phone number for order or delivery updates

Incorrect or incomplete information may result in:

  • Delayed order processing or shipment

  • Returned or undeliverable packages

  • Additional shipping fees to resend your order

We are not responsible for delays or losses caused by incorrect, incomplete, or outdated contact information provided by the customer.

If you need to update your contact details after placing an order, please email us at thebunnyhausco@gmail.com as soon as possible. Once your order has been shipped, changes cannot be made to the delivery address.